Knoco offer a range of strategic Knowledge Management services, to help you make the best possible start (or re-start) for your Knowledge Management Program. Clients often select a number of these strategic services in the early stages of their program.
Knowledge management is a change process, and the first step in the change is to determine the current status - to see what is already being done, what works well, where the barriers and gaps are, and where the strengths are.
In the current absence of an international standard for KM, Knoco offers accreditation against a simple robust and business-focused model, regardless of size, sector or technology framework.
Not all knowledge is of equal value. A Knowledge Scan high-grades the knowledge topics in most need of attention.
Implementing Knowledge Management should be done in the context of an agreed Knowledge Management Strategy that is aligned with the current business approaches, is targeted on the right problems, and is coordinated with other existing change initiatives.
The risk posed by an ageing workforce is a huge issue for many industries. As experienced staff retire, so critical knowledge will leave with them, which can leave the company highly exposed. A Knowledge Retention Strategy is an approach to reducing this risk.
As Knowledge Management has evolved over the last two decades, the need for an integrated Knowledge Management framework has become apparent. With a Management Framework, KM can take on the aspects of other management systems, and be made part of normal business, rather than relying on a disparate set of tools.
Why is it important to understand the business value of Knowledge Management? The answer is a simple one - if you understand the value, you understand how much you can justify investing. A correct understanding of the potential value is an important component of your Knowledge Management Strategy.
In the later stages of implementing Knowledge Management you should develop a KM policy which sets the expected level of KM-related activities and behaviours for all staff and forms the cornerstone for KM governance.
Governance is frequently the missing element in Knowledge management. Those companies most successful in the field, are very often those where Knowledge Management is fully embedded, with a clear governance system.