Governance is a vital component of the Knowledge Management Framework. Without governance, there is no assurance that the Knowledge Management system will ever be used.
The three main elements of Governance, as applied to Knowledge Management, include the following. More details can be found through following the links below.
A set of clear corporate expectations for how knowledge will be managed in the organization, including accountabilities for the ownership of key knowledge areas, and the definition of corporate standards or policies for Knowledge Management. Within a project, the expectations are set by the Knowledge Management Plan.
Performance management of KM including monitoring and measuring the application of KM through the use of KM metrics linked to reward and recognition, to make sure that people are delivering on their accountabilities, and applying the system in the way that they are expected to, to identify the need for new interventions to improve the KM system, and to ensure a continuous improvement in the ability of the organization to manage strategic knowledge.
Support for Knowledge Management, including a KM support team, KM reference material, and KM training.
These governance aspects, combined with a holistic system of KM Roles and structures, KM Processes and KM Technologies, make up an entire Knowledge Management Framework.
