What is Knowledge Management
After more than two decades immersed in Knowledge Management across military, government, consulting, and corporate environments, I have learned one consistent truth: Knowledge Management is not a buzzword, and it is not a software deployment.
Knoco International: Our Journey and the Road Ahead
A Legacy of Knowledge Management Excellence Knoco International stands on the shoulders of giants. Our roots trace back to the pioneering Knowledge Management (KM) teams at BP, where our founders helped define what it means to capture, share, and leverage organizational knowledge for real-world results. Over the past two decades, Knoco has evolved into a […]
What Is Knowledge Management?
After more than two decades immersed in Knowledge Management across military, government, consulting, and corporate environments, I have learned one consistent truth: Knowledge Management is not a buzzword, and it is not a software deployment. Knowledge Management is a strategic discipline that helps organizations learn faster than their environment changes. It strengthens decision making, reduces […]
The Allure of Technology
In today’s digital rush, organizations often jump head-first into implementing new technologies — AI systems, data lakes, collaboration platforms, or analytics dashboards — believing that the right tool will automatically solve their knowledge problems. However, this approach can be likened to buying expensive gym equipment without ever assessing your fitness goals, capabilities, or habits.
Global Knowledge Management Week 2025: A Snapshot
Every year globally connected KM practitioners, networks and organizations pause for a moment of alignment, sharing and celebration in what we now recognize as Global Knowledge Management Week (KM Week). This event provides a focal point for raising the visibility of knowledge management (KM) as a discipline, reinforcing its relevance across sectors and geographies, and encouraging coordinated activity, dialogue and reflection.
Why Your AI is Only as Smart as Your Knowledge Management: The Hidden Foundation of Effective AI Implementation
Artificial Intelligence (AI) is often sold as a turnkey solution—an omnipotent force capable of transforming organizations with minimal effort. Vendors promise streamlined operations, powerful predictions, and automated decision-making. Yet behind the scenes, many AI implementations fail to meet expectations.
In Conversation with… Cory Lee Cannon
Ever wonder how other knowledge and information (K&IM) professionals work? How did they get into K&IM and to their current position? You will get a glimpse in this interview series with K&IM professionals, “In Conversation with…,” and perhaps even discover potential candidates for your career mentor. June Huang, K&IM professional, CILIP K&IM group committee member, […]
The Strategic Imperative of Implementing a Knowledge Management Program Prior to Artificial Intelligence Deployment
The contemporary digital landscape is marked by an accelerated adoption of Artificial Intelligence (AI) technologies, promising enhancements in efficiency, decision-making, and innovation. However, many organizations falter in realizing these gains due to unstructured, inaccessible, or siloed knowledge assets. Deploying AI without a foundational Knowledge Management (KM) program introduces significant risks, including poor algorithmic training, ethical concerns, and suboptimal returns on investment. This article outlines the core benefits of establishing a KM program before AI deployment. It explores knowledge discovery, contextualization, governance, and organizational readiness as critical enablers for responsible, strategic, and high-impact AI adoption.
AI Integration in Knowledge Management: A Practical Guide for Organizations in 2025
Discover how AI is transforming Knowledge Management in 2025 with innovative tools like Microsoft CoPilot, ChatGPT, Ollama, and RAG systems. Learn practical steps for integrating AI to streamline information management, boost efficiency, enhance decision-making, and secure sensitive data. Stay ahead with actionable insights on implementation, employee training, and measuring success, and prepare your organization for a smarter, AI-driven future.
The Intersection of Knowledge Management and Artificial Intelligence in Decision-Making
In today’s dynamic organizational landscape, decision-making has become more complex, requiring rapid access to vast amounts of information and the ability to process it in ways that lead to actionable insights. Knowledge Management (KM) and Artificial Intelligence (AI) offer critical tools in addressing this challenge. Both fields, when integrated effectively, create systems that enhance decision-making processes by combining human expertise with AI’s advanced data analysis capabilities. The intersection of KM and AI not only streamlines the flow of information but also augments the human ability to draw insights, thus fostering more informed, strategic, and timely decisions.