Blog & Articles
Practical thinking on Knowledge Management, AI readiness, data, governance, organizational learning, leadership, and the systems that turn knowledge into better decisions.
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Book Review: Mastering Knowledge Management Using Microsoft Technologies by Tori Reddy Dodla
A practical and honest review of Tori Reddy Dodla’s Mastering Knowledge Management Using Microsoft Technologies, exploring how Microsoft 365, SharePoint, Teams, Power Platform, Power BI, and Copilot can support Knowledge…
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Foundations in Knowledge Management: A Practical Place to Start
The Foundations in Knowledge Management course is a free, self-paced introduction to KM concepts, knowledge flow, organizational learning, governance, and AI readiness.
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The Allure of Technology
In today’s digital rush, organizations often jump head-first into implementing new technologies — AI systems, data lakes, collaboration platforms, or analytics dashboards — believing that the right tool will automatically…
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Why Your AI is Only as Smart as Your Knowledge Management: The Hidden Foundation of Effective AI Implementation
Artificial Intelligence (AI) is often sold as a turnkey solution—an omnipotent force capable of transforming organizations with minimal effort. Vendors promise streamlined operations, powerful predictions, and automated decision-making. Yet behind…
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In Conversation with… Cory Lee Cannon
Ever wonder how other knowledge and information (K&IM) professionals work? How did they get into K&IM and to their current position? You will get a glimpse in this interview series…
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The Strategic Imperative of Implementing a Knowledge Management Program Prior to Artificial Intelligence Deployment
The contemporary digital landscape is marked by an accelerated adoption of Artificial Intelligence (AI) technologies, promising enhancements in efficiency, decision-making, and innovation. However, many organizations falter in realizing these gains…
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AI Integration in Knowledge Management: A Practical Guide for Organizations in 2025
Discover how AI is transforming Knowledge Management in 2025 with innovative tools like Microsoft CoPilot, ChatGPT, Ollama, and RAG systems. Learn practical steps for integrating AI to streamline information management,…
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The Intersection of Knowledge Management and Artificial Intelligence in Decision-Making
In today’s dynamic organizational landscape, decision-making has become more complex, requiring rapid access to vast amounts of information and the ability to process it in ways that lead to actionable…
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Importance of data management for data driven decision-making
As an expert in Knowledge Management with over two decades of experience, I’ve witnessed firsthand the transformative power of effective Data Management in fostering a data-driven decision-making culture within organizations.…
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Knowledge Management in a Toxic Organization
Knowledge Management (KM) program in a toxic organizational climate presents unique challenges. A toxic environment, characterized by distrust, poor communication, and conflicting interests, can hinder the free flow of information…
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Recommended Reading for Knowledge Managers
I get asked a lot about what books in the vast galaxy of Knowledge Management do I recommend. There exist powerful tomes that illuminate the path towards effective organizational knowledge…
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Why Knowledge Managers Should Lead Data and Data Science within Organizations
In today’s data-driven world, organizations face the challenge of effectively managing and leveraging the vast amounts of information available to them. Knowledge management and data management are two critical aspects…