Terms of Use
Effective date: September 24, 2026
These Terms of Use govern your access to and use of websites, digital services, publications, training, downloads, online stores, and other content operated by Knoco International and its affiliated organizations. By accessing or using these services, you agree to these Terms. If you do not agree, do not use the applicable website or service.
1. Permitted Use
You may use Knoco websites and services for lawful personal, professional, educational, and business purposes consistent with these Terms. You may not use the sites to interfere with operations, attempt unauthorized access, introduce malicious code, scrape or reproduce protected content at scale without permission, impersonate another person or organization, or violate applicable law.
2. Intellectual Property
Unless otherwise stated, Knoco names, marks, methods, frameworks, course materials, publications, graphics, videos, templates, assessments, and other original content are owned by or licensed to Knoco International or its affiliates. Access to a website, course, publication, or download does not transfer ownership of intellectual property.
You may use purchased or authorized materials only within the scope of the applicable license, course, agreement, or written permission. You may not reproduce, resell, publish, distribute, sublicense, create unauthorized derivative products from, or remove ownership notices from protected Knoco content.
3. Training, Credentials, and Assessments
Enrollment in a course or program does not guarantee completion, certification, credentialing, employment, promotion, or any specific organizational result. Participants are responsible for satisfying published attendance, assessment, conduct, payment, and completion requirements. Knoco may update curriculum, delivery methods, instructors, schedules, or assessment methods when reasonably necessary while preserving the intended learning outcomes.
4. Purchases and Payments
Prices, currencies, taxes, shipping charges, course fees, and other commercial terms are those displayed or otherwise agreed at the time of purchase. Payment processing may be provided by third-party payment providers. Additional transaction, banking, tax, customs, or currency-conversion charges imposed by third parties remain the purchaser’s responsibility.
Refunds, returns, cancellations, transfers, substitutions, and rescheduling are governed by the applicable product, course, proposal, contract, or refund policy. Where a written agreement conflicts with these general Terms, the written agreement controls for that transaction.
5. Accounts and Security
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for activity performed through your account. Notify Knoco promptly if you believe an account or credential has been compromised. Knoco may suspend or restrict access when reasonably necessary to protect users, systems, intellectual property, or business operations.
6. Third-Party Services and Links
Knoco websites may link to or integrate with third-party websites, payment providers, learning systems, retailers, video platforms, social networks, or other services. Those services are governed by their own terms and privacy practices. A link or integration does not constitute a guarantee or endorsement of every third-party statement, product, or service.
7. Informational Content
Website articles, frameworks, examples, research summaries, training materials, and other informational content are provided for educational and professional purposes. They are not legal, tax, accounting, medical, investment, or other regulated professional advice. Organizations remain responsible for applying professional judgment to their own circumstances.
8. Availability and Changes
Knoco may update, correct, improve, suspend, or discontinue website features, content, pricing, products, or services. We make reasonable efforts to keep information accurate and services available, but temporary interruptions, maintenance, errors, or third-party outages may occur.
9. Disclaimer of Warranties
To the maximum extent permitted by applicable law, websites and general informational content are provided on an “as is” and “as available” basis. Knoco does not warrant uninterrupted operation, error-free content, or that every resource will meet every user’s specific requirements.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Knoco International and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use a website or general informational content. Any liability relating to a paid product or service is also subject to the applicable written agreement, purchase terms, and governing law.
11. Indemnification
You agree to be responsible for claims, losses, or expenses arising from your unlawful use of Knoco websites or content, your violation of these Terms, or your infringement of another party’s rights, to the extent permitted by applicable law.
12. Privacy
Use of personal information is governed by the applicable Knoco privacy policy and any additional notices presented when information is collected.
13. Governing Law
Unless a separate written agreement states otherwise, these Terms are governed by the laws of the State of Texas and applicable United States federal law, without regard to conflict-of-law principles. Mandatory consumer protections that apply in a user’s jurisdiction are not waived by this provision.
14. Changes to These Terms
Knoco may revise these Terms when business, legal, technical, or service requirements change. The effective date above identifies the current version. Continued use after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
15. Contact
Questions about these Terms may be submitted through the Knoco International Contact page.